Shipping

WHAT ARE YOUR SHIPPING COSTS?

$9.99 Standard Shipping on all Australian domestic orders. 
Delivery via Australia post or Sendle, depending on location we will choose the fastest method. 
Delivery time: 3 - 10 business days after dispatch

$15 Express Shipping
Delivery via Australia Parcel Post
Delivery time: 1 - 2 business days after dispatch
 
HOW LONG DOES DISPATCH TAKE?
Dispatch will be the following business day after your order was placed. 
 
I PURCHASED MULTIPLE ITEMS WILL THEY BE SHIPPED TOGETHER?
If all the items you ordered are showing as in stock on the website then they will be shipped together as one parcel. 
 
DO YOU SHIP TO PO BOXES & PARCEL LOCKERS?
Yes we do. 
 
WHAT ABOUT REFUNDS AND RETURNS
LUKA Wellness will replace any products that arrive damaged or incorrect. Please get in touch via email, infor@lukawellness.com.au as soon as you have noticed damage or incorrect products.

Refunds cannot be issued for change of mind or if product has been opened.
 
WILL YOU GIVE MY DETAILS TO THIRD PARTIES?
Absolutely not. Your information will never be passed on.
 
DO YOU SHIP INTERNATIONALLY?
LUKA Wellness is shipping to Australia only at this time, we look forward to opening up internationally in the not too distant future. 
 
WHAT PAYMENT METHODS DOES THE LUKA WELLNESS ACCEPT?
LUKA WELLNESS uses Shopify Payments through which you can purchase using Visa & Mastercard, Apple Pay and PayPal.